OPT Retention

All features

Everything a shop owner needs to know their customer, bring them back, and bring their friends — in one console.

Loyalty and the digital card

Points, tiers and rewards — no paper cards

  • point per riyal (editable) and rewards redeemed at the counter
  • 3 tiers with an earning multiplier and perks per tier
  • Welcome and win-back coupons, and offers limited to set days and hours
  • A web card with your brand + Apple and Google Wallet

Available on: All plans

Loyalty card
Invite a friend

Referrals that reward both sides — no ads

  • A personal invite link for every customer, sent from WhatsApp itself
  • A coupon for the friend on the first visit and a reward for the referrer after a confirmed purchase
  • A monthly cap plus protection against fraud and self-referral
  • A report of top referrers and referral revenue

Available on: Growth and Pro — or as an add-on

The invite page on the friend's phone
WhatsApp

From your number, on your account, with a unified inbox

  • Connect your business number by scanning a QR code or through Meta's official onboarding
  • 12 ready-made automated messages: thank-you, review, come-back, birthday, reward ready…
  • A unified inbox for all branches, with each conversation linked to the customer profile
  • Quiet hours, marketing consent and a one-marketing-message-a-day cap

Available on: All plans (automated messages from Growth)

Unified inbox
Reviews

High to Google… low to you first

  • An automatic review request a few hours after the visit
  • High star ratings are directed to your Google page
  • A low rating reaches you with the reason, so you fix it before it spreads
  • Reward points for reviewing

Available on: All plans

The review page
Wi-Fi

Internet in exchange for a number — no hardware

  • A card on the table: scan, register your number, get the password
  • An automatic welcome coupon and a WhatsApp message
  • Tells new from returning and counts sign-ups per branch
  • A real captive portal on top of UniFi and MikroTik devices, as an add-on per branch

Available on: All plans

Wi-Fi page
Digital wallets

Apple Wallet and Google Wallet

  • A card with your brand in the phone wallet
  • A lock-screen notification when points change or a new offer arrives
  • A message to every cardholder in one tap

Available on: Google on every plan, Apple from Growth

Wallet card
Analytics

How many came back, how many they brought, and what it cost you

  • Return, overdue and recovered-revenue metrics
  • Top referrers and the performance of every code and branch
  • Excel export and a daily dashboard

Available on: Growth and Pro

The analytics dashboard
API & webhooks

Connect your POS or your own system

  • Transactions recorded automatically from the POS
  • Webhooks on sign-up, visit and reward
  • Keys per integration and a request log

Available on: Growth and Pro — or as an add-on

Automations
Bookings

Booking page, calendar and reminders — no app

  • A branded booking page: service → staff → time → WhatsApp confirmation, in a minute
  • A day/week/month calendar with drag and drop, and a waitlist offered automatically on cancellation
  • A WhatsApp reminder before the appointment, no-shows marked in one tap, and an optional deposit (Pro)
  • A report per staff member: completed, no-shows, revenue and occupancy

Available on: Growth and Pro, or an add-on to Starter at 79 SAR

The weekly appointment calendar
Choosing a time on the booking page, on mobile

The booking page as your customer sees it

  • One branded link that works from WhatsApp, Instagram and Maps
  • Available times follow each staff member's schedule and the real service duration
  • Confirm and manage the appointment (reschedule or cancel) from one WhatsApp message
POS and tax invoice

A simple POS with a simplified invoice

  • Sell with line items, discounts and points on one screen
  • A simplified tax invoice that meets ZATCA requirements
  • Sales and commission reports

Available on: Pro, or an add-on to the other plans at 99 SAR/month

Dashboard

Ready to try it?

14 days free on the Growth plan. No card, no contracts, cancel anytime.